aftership.comAfterShip: #1 Post-Purchase Customer Experience Platform

Products Post-purchase Tracking Shipment tracking software Returns Returns & exchanges management software EDD Estimated delivery prediction software Warranty Warranty management software Parser Order email parsing software Protection Shipping protection software Shipping Multi-carrier shipping software Green Carbon footprint accounting software Data Report eCommerce Returns Report Data Less Friction, More Revenue From Black Friday / Cyber Monday 2023 Learn More Marketing Personalization eCommerce personalization software Feed TikTok Shop management software Email Email marketing software SMS SMS marketing software Popups & Forms Form and popup builder software Reviews Product reviews software Affiliates Affiliate marketing software Page Builder Landing page builder software Data Report eCommerce Returns Report Data Less Friction, More Revenue From Black Friday / Cyber Monday 2023 Learn More Integrations eCommerce platforms Shopify Salesforce Cloud Magento 2 BigCommerce Amazon Seller Central All eCommerce platforms Technology partners Klaviyo Attentive Gorgias Yotpo ShipBob All technology partners Carriers FedEx DHL UPS China EMS China Post All carriers Solutions Industries Branded Retail Marketplace Logistics & 3PL Platforms Shopify Salesforce Commerce Cloud (SFCC) Seamless Order Tracking in Apple Wallet Your shoppers can now add order details and view order tracking information in Apple Wallet. Plus, you can notify shoppers about order changes and provide easy access to customer service and order management options all in one place. Learn more Resources Free tools Top online stores eCommerce statistics eCommerce marketing calendar Order lookup widget Shipping calculator All free tools Developers Integrations API docs Tracking API Returns API Shipping API Order API Education ROI calculator Case studies Blogs eBooks Events Changelog & Roadmap Partners Become a partner Carriers Perks Pricing Book demo Book demo Book a demo Post-purchase retention is the new acquisition Recapture 25% of lost revenue Book a demo Get started free G2 4.6 Capterra 4.9 Trusted by the world’s biggest brands The complete post-purchase solution Choose from a suite of tools that enhance the journey from shipment tracking to returns—and all touch points in between. Book a demo Get started free Tracking Proactive shipment tracking that delights your customers, reduces WISMO tickets, and optimizes your delivery performance. Popular features Branded tracking page Shipment visibility dashboard Exception report Get Started Returns Returns automation that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue. Popular features Branded returns page Exchange for other items Rule-based automation Get Started Warranty Warranty automation that eliminates manual processes, enhances the experience, and unlocks product insights. Popular features Branded warranty page Product recall Omnichannel warranty claims Get Started Protection World-class shipping protection that captures lost revenue, drives customer satisfaction, and optimizes claims operations. Popular features High claim-success rate Protection at cart or checkout Claim management portal Get Started EDD AI-powered delivery date estimates that drive conversion, set customers’ expectations, and offer peace of mind. Popular features Street-level prediction On-time performance dashboard EDD on checkout page Get Started Shipping Shipping management platform that facilitates fulfillment, reduces costs, and simplifies shipment management for all your carriers. Popular features Label generation Real-time rate calculation Automated shipping workflow Get Started Green Carbon emissions reports that provide accurate calculation, uncover contributing factors, and improve brand perception. Popular features SGS certified methodology Real miles traveled Smart shipment-mapping Get Started Parser AI-powered email parser that offers smart data extraction, provides high accuracy, and improves your customer experience. Popular features Brand-specific data Supports most email services Automatic data enrichment Get Started All Products How AfterShip customers boost revenue and retention Book demo Get started free AfterShip has allowed Gymshark to grow our carrier network and enabled Gymshark’s customer service team to have full visibility on all customer orders in one easy-to-use platform.” Chris Ormonde Operations Director Read their story AfterShip enables global marketplaces to launch and operate new markets by removing the complexity of localized logistics and carriers.” Christos Iosifidis VP of Product Management Read their story We use AfterShip data to find out where our customers are, which regions and routes we’re missing, and to identify opportunities that have led to improvements in our service, month over month.” Jesse Lyddiatt Director of Global Logistics Read their story We wanted our new solution to be innovative. We needed to see a roadmap that would address our business needs. AfterShip Returns not only delivered but was more developed than the competitors. We’ve had no customer complaints.” Senior Director of eCommerce Read their story We’ve had a lot of customers reaching out to us saying, Wow, what a great service!” rather than coming to us when that’s a problem.” Rosie Jennings Head of Logistics Read their story AfterShip is the most advanced shipment tracking solution on the market. It took only 1-2 weeks for our engineers to implement.” Habib-Sylvain Gourguet Director of Customer Relationship Read their story Seamless integration Scalable APIs for developers Whether it’s via API or webhook, AfterShip plugs right into various platforms, apps, and carriers for seamless data and automation. 1,162 carrier integrations Designed for easy engineering. Get the most robust APIs and webhooks to save time on tracking, returns, and shipping integrations with 1,162 worldwide carriers. 70 technology partners Easily plug into our native integrations with major eCommerce platforms and apps without lengthy development. Certified enterprise-grade security and privacy SOC 2 compliance Certified to meet SOC 2 standards for worry-free data security. ISO 27001 certification Compliant with the world’s most rigorous standards for information security and privacy. GDPR compliance GDPR certified to protect data and privacy in Europe. Built for global brands and retailers AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world. 8 global offices 450 employees 66% of employees are engineers 17K+ paid customers 4.4B shipments tracked 133 countries with engaged consumers 372M consumers engaged 986M emails and SMS sent Get started in only 30 minutes Connect with our post-purchase experts to see how AfterShip can transform your customer journey. Book a demo Get started free AfterShip for Shoppers Get real-time delivery updates with the free AfterShip app. Products Tracking Returns Warranty EDD Shipping Protection Green Parser Email SMS Popups & Forms Reviews Personalization Feed Admin Affiliates Page Builder Traffic App Builder Package Tracker App CompanyCustomers Careers News Data Library Compare Carriers Integrations Developers Site map Changelog & Roadmap Free tools Top online stores Online store directory Order-lookup widget Free tracking page Free EDD widget Popup templates Email templates Free shipping bar USPS shipping calculator eCommerce statistics eCommerce Insight Partners Partner program Affiliate program Perks Support Help center Tracking system status Shipping system status Contact sales 24/7 support English Privacy Terms Security Cookies Copyright 2024 © AfterShip. All rights reserved. Various trademarks held by their respective...